Joby tracks how long every technician spends on each job, plus their GPS location when they clock in and out. Dispatchers and office staff can use the data to verify on-site work, bill labor accurately, and spot ZIP mismatches that suggest a tech wasn't where they said they were.
1. Open the job
Click any job ID from the Jobs page or your dashboard to open the job details.
2. Open the Time tab
The Time tab inside a job shows every time entry against that job, who logged it, and from where.
3. Start the job timer
Click Start Job Timer to log the start of work. The timer runs until you stop it. You can also add a time entry manually if a tech forgot to clock in.
4. Check GPS and ZIP mismatch alerts
Joby compares the technician's GPS location at clock-in to the job's address. If the ZIPs don't match, you'll see a red mismatch alert so you can investigate before billing the customer.
5. Open the Time Tracking Report
This report shows every time entry across every job with location data. Filter by date, technician, or job to audit a specific period.
6. Open the Lead Time Report tab
Switch to the Lead Time Report for a breakdown by individual lead or job. Use it to see total hours per job and spot jobs that ran long.
